Frequently Asked Questions

My Air Conditioner/Refrigerator has run out of gas (refrigerant), can you top it up?

The short answer is No. Air Conditioning & Refrigeration Systems DO NOT run out of gas. It is illegal to ‘top up’ refrigerant before checking for leaks and/or fixing them.
Refrigerant can only be lost through a leak within the system which must be repaired prior to re-gassing as per the Australian Refrigerant Council (ARC) code of practice.
Only ARC-licensed technicians are authorized to do this.

What’s included in a Standard Air Conditioning Service?

Indoor & Outdoor unit included:

  • Full operation test to check for any faults.
  • Clean all the filters, unit panels, grills & diffusers.
  • Flush & check the drainage.
  • Clean the indoor & outdoor coils
  • Spray cleaner in the indoor drain tray to prevent algae & bacteria growing.
  • Change remote batteries free of charge, where required.
  • Quote any repairs FREE of charge.
  • Excludes the indoor fan barrel not accessible by hand.
Do you install Air Conditioners or just service?

We do both! we can supply & install air conditioning systems as well as service & repair.

Do you charge call out fees?

No, we do not charge a call out fee. To investigate faults we charge by the hour. Quotes for installation are free.